Overview and Location
The Avenue at East Falls is a purpose-built student accommodation located at Philadelphia, PA 19144, USA. While the platform lists the property under Cherry Hill for administrative reasons, the building sits in the East Falls neighborhood of Philadelphia. It offers a mix of studio, one-bedroom, two-bedroom, and apartment-style units, with monthly rents ranging from USD 1,075 to USD 1,795 (indicative — confirm with the operator). The property is available for move-in starting June 7, 2026.
Who Is This Residence For?
The Avenue at East Falls best suits students or young professionals who prioritize a full suite of on-site amenities and a convenient location near public transit. The building includes a fitness centre, laundry facilities, an elevator, and an outdoor pool with a lounge area — features that appeal to residents who want to handle daily routines without leaving the complex. A dog run also makes it a viable option for pet owners.
Dual occupancy is allowed in some unit types, which can help split the rent. For example, a two-bedroom apartment shared between two people could bring each person’s share within a more affordable range. The property’s public areas and unit layouts are praised as spacious, which matters for those who study or work from home.
Who Might Want to Look Elsewhere?
Several resident complaints point to significant management and operational issues. One reviewer described the experience as “horrific” and stated that management “flat out refuses to respond” to calls, emails, and portal messages over two months. Another noted that laundry costs USD 8.25 per load — higher than Pennsylvania’s state minimum wage at the time of posting. If responsive management and affordable utilities are critical to you, this property may cause frustration.
The monthly rent starts at USD 1,075, which is more than double the city’s from-price of USD 479 (indicative — confirm with the operator). Budget-conscious students, especially those on tighter timelines or looking for shared housing at lower price points, will find cheaper alternatives in the broader Cherry Hill / Philadelphia market.
Elevator reliability also drew a critical mention, with a reviewer stating that the elevators “hardly work” and required fire department intervention at least twice. If you live on a higher floor and depend on elevators daily, this could be a dealbreaker.
What Residents Actually Say
The property has an overall Google rating of 3.9 from 151 reviews. Internal rating dimensions from the platform show high scores for staff, social, cleaning, internet, location (all 5) and value for money (also 5), but only 3.5 for amenities. However, the actual user reviews paint a more mixed picture.
Callie Dhondt (Rating 1)
“Horrific. I wouldn’t wish living here on my worst enemy. Management flat out refuses to respond. Over the past TWO MONTHS, I have called, emailed every contact point I can find, sent messages through the resident portal AND on their website. Absolutely no response. It’s ludicrous. They WILL overcharge you for utilities”
Dee D (Rating 4)
“My relative lived here for a year. It was great transportation wise and has a nice layout for the public areas and in each unit. Bedrooms are a good size but the bathrooms in some units are small. There is parking, a dog run, gym and an outdoor pool with a generous sitting/ lounge area”
Ben Katzen (Rating 1)
“Also you better hope you have somewhere else to do laundry because it’s costs 8 dollars and twenty five cents to do one load of laundry which is higher then the state minimum wage. This is a nice looking building in all reality it’s is a complete mess the elevators hardly work today being the second time the fire depart”
These reviews highlight a split between the physical quality of the building and the management/service side. The positive review notes good transport links and layout; the negative ones emphasise unresponsive management, high laundry costs, and elevator troubles.
Pricing and Room Types
All prices below are indicative — confirm with the operator.
- Studio: from USD 1,075 per month
- One-bedroom: from USD 1,295 per month
- Two-bedroom: from USD 1,795 per month
- Apartment (likely a larger floor plan): starting price not separately given, but falls within the range
The city’s from-price for student housing is USD 479 per month, meaning The Avenue at East Falls sits at a premium. If you are looking to minimise rent, you will find rooms or shared units elsewhere in Cherry Hill / Philadelphia for significantly less. However, the private units and dual-occupancy options here offer more space and amenities for that higher price.
Booking Timing Advice
Availability is confirmed from June 7, 2026. Given the mixed reviews about management responsiveness, it is advisable to book early only after you have clarified all terms in writing — especially utility charges, laundry costs, and maintenance response times. The property has 28 student housing options listed in the same city, so you have alternatives if this one does not meet your expectations after due diligence.
If you are flexible on move-in date, contacting the operator closer to the start of your lease may allow you to negotiate. But given the negative feedback on communication, do not rely on last-minute arrangements without a signed agreement.
Frequently Asked Questions
Are utilities included in the rent?
The data does not specify whether utilities are included. One reviewer explicitly states that management “WILL overcharge you for utilities,” so you should confirm the utility billing arrangement — whether it’s a flat fee, submetered, or an additional monthly charge — with the operator before signing. Request a breakdown of likely costs.
How does the laundry facility work?
Laundry is available on site, but the cost is notably high. A reviewer reported that one load costs USD 8.25, which is higher than the Pennsylvania state minimum wage per hour. If you do laundry frequently, this adds a substantial recurring expense. You may want to budget for off-site laundromats or consider other properties with lower or included laundry fees.
What parking and pet facilities are offered?
The property includes parking (type and cost not specified), a dog run, a gym, and an outdoor pool with a lounge area. These amenities are generally well-regarded in positive reviews. However, one resident noted that the elevators are unreliable, which could affect access to parking levels or upper-floor units.
Sources & Data Date
All information in this article is based on data collected in July 2026. Prices, availability, and reviews are indicative and subject to change. Reviews quoted are from Google and the Amber platform and are reproduced verbatim.
For the most current availability and booking details, please contact the property’s on-site assistant directly.
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