Overview & Target Residents
University House is a purpose-built student residence located at Tempe, AZ 85281, USA (city record: Chandler). It offers shared apartments (2-bedroom, 3-bedroom, 4-bedroom, 5-bedroom) and studios. Monthly rent ranges from USD 829 to USD 1,649 — these are indicative prices; confirm with the operator.
Who this residence suits:
- Students who prioritise social life and community: the property receives perfect 5.0 ratings for social, community, amenities, location, internet, and getting around. If you want to be in the middle of student activity and don’t mind sharing common spaces, University House could be a fit.
- Students who need a studio or a single room in a shared apartment: the property covers all standard unit types from studio to 5-bedroom.
- Residents who value on-site facilities: a clubroom, yoga room, and on-site parking garage are listed as amenities.
Who this residence does NOT suit:
- Students who expect move-in ready conditions or responsive maintenance: the property overall Google rating is 3.0 out of 5 (based on 480 reviews), and several 1-star reviews describe serious maintenance issues and poor management.
- Students who need stable hot water: reviews repeatedly mention cold showers and unresolved maintenance requests.
- Students with a tight budget: the minimum price of USD 829/month is well above the city’s reference starting price of USD 166 (indicative — confirm with the operator). While the city figure may refer to a different property type or lease length, University House is clearly positioned at the higher end for Chandler/Tempe.
- Students who prefer a quiet, problem-free environment: the negative feedback points to persistent issues that may disrupt daily life.
What Residents Say
Reviews on Google are overwhelmingly negative. The three most recent reviews (all 1-star) highlight recurring problems. Here are direct quotes:
Ana Clara Kuwakino (rating 1):
“I’ve never left a negative review, but my experience at University House Tempe was extremely disappointing and stressful. When my roommate and I moved in, the apartment was already in poor condition. The balcony door was broken, the coffee table was damaged, and the dryer already had issues. During our move-in week, th”
Victoria Belusic (rating 1):
“Every time I go to shower I have to wait like 5 minutes for my water to turn warm only to start showering and the water turn ice cold. I’ve put in so many maintenance requests only to be told that there is nothing they can do for me. Save yourself the trouble don’t live here! Little update on the water situation it onl”
Larissa Helena Carneiro (rating 1):
“DON’T LIVE HERE! That’s what my roommate and I first heard from two residents when we stepped into University House for a tour. We should have listened. Although we liked the apartment layout we were shown and decided to sign a lease, problems started on day one. We moved into an apartment with filthy floors, a non-wor”
These accounts indicate that initial cleanliness and maintenance are weak points, and chronic issues (hot water) may not be resolved by management. The property also scores lower on food (3.5), staff (3.5), accuracy (3.5), cleaning (3.5), condition (3.5), management (3.5), indoor spaces (3.5), property maintenance (3.5) and study environment (3.8). The highest scores are social (5.0), location (5.0), amenities (5.0), internet (5.0), getting around (5.0), and community (5.0). This suggests the physical environment and management lag behind the social experience.
Price & Room Types
All prices below are indicative — confirm with the operator. Monthly rent ranges from USD 829 to USD 1,649.
Available room types:
- Studio
- 1-bedroom (likely in shared apartments)
- 2-bedroom
- 3-bedroom
- 4-bedroom
- 5-bedroom
The property is priced higher than the city’s reference starting price of USD 166 (indicative — confirm with the operator). The city figure is very low; it may refer to a room in a shared house or a weekly rate. Regardless, University House positions itself in the mid-to-high range for Chandler/Tempe student housing. If you are on a limited budget, you will find cheaper options elsewhere in the city (there are 48 properties listed in Chandler).
The deposit amount is not provided — you must ask the operator directly.
Booking Timing
Availability opens from 14 August 2026 (indicative — confirm with the operator). This is typical for the US academic year starting in late August. If you plan to move in for the fall semester, you should begin contacting the property around early 2026 to secure your preferred room type. Given the mix of negative reviews, it is wise to visit the property in person or request a video tour before signing a lease. If you cannot visit, read the reviews carefully and ask the operator to address the specific complaints about maintenance and hot water.
Frequently Asked Questions
Is University House clean and well-maintained when you move in?
Based on resident feedback, the answer is no. Multiple 1-star reviews report dirty floors, broken furniture, and non-working appliances on day one. The property scores 3.5 for both cleaning and condition. You should request a walk-through before moving in and document any pre-existing damage.
How is the staff and management?
Staff and management receive a 3.5 rating across multiple dimensions (staff, management, property maintenance). Residents complain that maintenance requests are ignored or dismissed, especially regarding hot water. If you value responsive management, this property may disappoint.
Is it a good place to socialise?
Yes — University House scores 5.0 for social, community, and getting around. The clubroom and yoga room create opportunities to meet neighbours. If your priority is an active social environment, the property delivers on that front. But be prepared to trade off some living quality.
Sources & data date
All data sourced from the platform on July 2026. Prices, availability, and ratings are indicative and subject to change. Confirm everything with the operator before making a decision.
For live availability and personalised help, use the on-site assistant on the property page.
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