University Crossings – A Detailed Look at What Residents Report
University Crossings is a student housing property located in Philadelphia, PA 19104, USA, though the listing is administratively grouped under Cherry Hill. It offers two- and three-bedroom units with a monthly rent range of $709–$2,119 (indicative — confirm with the operator). Amenities include a gym, study area, and laundry facilities. The property holds a Google rating of 3.5 from 410 reviews. This article summarizes what residents have reported, how the price compares with the city’s entry-level options, which room types are available, and what you may want to consider before signing a lease.
Who This Residence Might Suit and Who It Likely Won’t
Based on available resident feedback, University Crossings appears suited primarily for those who prioritize location and are willing to accept a high level of maintenance and management risk in exchange for a unit near campus. The property’s address in Philadelphia places it close to many university buildings, so convenience for students attending classes in the area is a clear advantage.
However, the property is unlikely to suit anyone who expects responsive maintenance, functional common areas, or a pest-free living environment. Multiple one-star reviews describe ongoing infestations, broken elevators, and poor billing practices. For anyone who values peace of mind, quiet living, or a straightforward rental experience, the reported pattern of issues makes this a high-risk choice in this price range.
What Residents Actually Say
The following is a verbatim excerpt from a review posted on Google by a resident:
“Do not live here. Infestation of mice, flies, cockroaches. imagine waking up to 3 mice in your room, luckily we caught 2 so far but there’s more and it’s been 8 months since they shown up. All furniture is old and decaying. Elevators are always down and if it’s fixed just wait a week it’ll be down again. Whoever they h” – Adrian Cocjin (DerpyAce), rating 1
A second reviewer highlighted concerns with the billing system:
“Caveat emptor. The billing system for university crossings is shady and not upfront. My advice is that if you are paying for monthly rent, given two autopay options, choose ‘full balance’ instead of ‘fixed’ (even though it’s more of a pain because you have to log into the account every month and check to see what addit” – Sharon Cox, rating 1
A third reviewer described unresolved maintenance issues:
“Drexel- 1 star is far too generous. My daughter’s toilet didn’t flush for the first month after move in. Maintenance would come sometimes but didn’t fix it until on FaceTime with us (we live in NH). Her shower head leaked all over the bathroom floor, the washing machines were unusable because they were completely cover” – Terri Chabot, rating 1
These three reviews are not an exhaustive sample but they represent a consistent theme of dissatisfaction. Of the 410 total reviews on Google, the average is 3.5, so some residents do have a better experience. However, the severity and repetition of complaints about pests, broken elevators, and billing issues should be taken seriously.
Price Positioning vs. the City’s From-Price
The city-level “from price” for student housing in Philadelphia (as per the reference data) is $479 per month. University Crossings starts at $709 per month, making it $230 above the lowest entry point. The top end of its range ($2,119) is well above the city baseline. This means the property is positioned in the mid-to-upper price tier for the area.
Given the reported issues with maintenance and management, the value proposition becomes questionable. Many other properties at or above the $709 starting price may offer newer furniture, reliable elevators, and responsive staff. Prospective renters should compare the total cost (including any add-on fees mentioned in the billing system) against what else is available in the $700–$800 range. The 28 student housing properties listed in the city provide a reasonable pool for comparison.
Room-Type Guidance
University Crossings offers two unit types: 2-bedroom (2b) and 3-bedroom (3b). No studio or 1-bedroom units appear in the data. This suggests the property is designed for groups of roommates.
- 2-bedroom units: Likely the lower end of the price spectrum, potentially starting around $709 per person per month (indicative — confirm with the operator). Splitting rent two ways could bring individual costs to around $355 per person if the unit price is $709 total, but given that the range goes up to $2,119, rates vary significantly by floor plan and lease terms.
- 3-bedroom units: Probably fall in the mid-to-upper portion of the price range. With three people sharing, individual costs could be lower per person than a 2-bedroom, but absolute rent per square foot may differ.
Because the property has no single-occupancy options, solo renters would need to secure roommates or sublet. The lack of private bathrooms or studios may be a drawback for those who prefer their own space. The shared common areas (kitchen, living room) could lead to additional disputes if the reported maintenance conditions apply to those spaces as well.
Booking Timing and Lease Terms
The minimum lease term is 1 month, which provides flexibility for short-term stays. However, given the negative reviews, it may be wise to start with the shortest possible lease (e.g., one month) to test the living conditions before committing to a longer term. Many standard student leases run 9–12 months; a shorter term here could act as a trial.
No available-from date is provided in the data, so you would need to contact the operator directly to confirm move-in dates for 2026 or 2027. Since the property appears to have high turnover (many reviews mention ongoing issues), vacancies may be common. Still, it is prudent to inquire early — at least three to four months before your intended move — especially if you are targeting a specific semester start. The operator may also require a deposit (amount not specified in the data), so confirm that figure during your inquiry.
Frequently Asked Questions
H3: Are the reported pest problems still ongoing?
According to one resident review dated as recently as the time the data was collected, a tenant reported waking up to mice in the room eight months after moving in. This suggests that the issue was not resolved quickly. The property management’s response to such complaints is unclear from the data, but multiple reviews mention infestations of mice, flies, and cockroaches. You should ask the current management directly for the latest pest control records and request a walkthrough of the actual unit you would be renting.
H3: How does the billing system work, and what hidden fees exist?
A review specifically warns about the billing system, describing it as “shady and not upfront.” The reviewer advises choosing the “full balance” autopay option instead of “fixed” to avoid unexpected additional charges. Before signing any agreement, request a complete list of all fees (utilities, amenities, late fees, processing fees) in writing. Confirm whether the listed $709–$2,119 is truly all-inclusive or if separate charges apply for electricity, water, internet, or parking.
H3: Is the property’s location actually in Cherry Hill or Philadelphia?
The data lists the city as “Cherry Hill” but the address is “Philadelphia, PA 19104, USA.” This appears to be an administrative grouping — the physical building is in Philadelphia. Cherry Hill is in New Jersey, across the river. If you are relying on the listed city for commute planning, verify the exact street address with the operator. The property is likely within walking distance to the University of Pennsylvania and Drexel University areas, but map it yourself before committing.
Sources & Data Date
All prices, ratings, and review excerpts are from the source data provided, dated July 2026. Prices are indicative — confirm with the operator. Review texts are reproduced verbatim from the original Google reviews. The property is listed through a third-party student housing platform; no direct booking is offered here.
For live availability, current pricing, and to ask specific questions about maintenance or billing, use the on-site assistant on the housing platform you are viewing this article on.
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